High standards. High quality.
It begins by empowering our people with some of the most advanced technical, managerial and operating support systems in the industry. It results in providing you with the very best service possible. That’s QualityWorks in action - our commitment to follow up and communicate with you to achieve the highest standards of cleaning service.
QualityWorks – Checking up on quality.
QualityWorks are programs that ensure all your needs are met on a timely basis, to your satisfaction and/or to specific industry regulations.
- District Manager - Your corporate-level representative assigned to your account to oversee your service.
- Service Provider Visits - Routine inspections by the service provider ensure that OpenWorks is delivering on its promises.
- Quality Service Audit - Periodic in-depth checks of your facility conducted by the service provider and the district manager.
- Workloading Analysis - Optimizes the work schedule on your facility, so that you get more out of our services.
- Log Book - On-site record keeping provides ongoing communication between you and the service provider.
- 24-Hour Customer Service – For emergencies or unexpected needs, you can call OpenWorks any time.