Edward Pim

Senior VP Operations & Experience


Edward Pim

Edward joined OpenWorks in 2020, bringing nearly 30 years of facilities management and executive management experience to his role with the company.

Edward Pim manages operational delivery and experience, across the United States at over 5,000 locations. He oversees delivery of safe, secure, consistent quality services for all our clients. Our services are delivered by a highly engaged and focused service team of Franchisees and Subcontractors with quality being directly overseen by the OpenWorks team.

Previously, Pim served as President and COO for United Service Companies in Chicago where he was responsible for corporate direction and strategy, facilitating company activity in operations, sales, marketing, and support where his focus on customers, innovation, improved operational efficiency, and execution led to significant company growth and margin improvement.

Prior to that he spent 15 years at ISS A/S where he held a variety of management, operations, sales, and marketing roles, ultimately serving as the company’s executive vice president and leading a successful effort to streamline operations, strengthen the service line, and drive growth for the North American business.

Before entering the world of facilities maintenance, Pim worked in the commercial aviation segment. He held a number of positions including operational aircraft maintenance, terminal operations and inflight service management.

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Edward Pim