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The OpenWorks
Experience
OpenWorks makes managing multi-site facilities easier with consistent facilities management, commercial cleaning, and maintenance services, backed by people you trust and technology that keeps you informed.
The OpenWorks Experience is built on a structured service model designed to reduce variability and strengthen accountability across every location with:
Reinforced through regular local check-ins
Ensuring issues move forward predictably
Driving accountability across your full footprint
Helping lower operational risk
Giving you documented insights across every location
The result is dependable execution, fewer surprises, and the confidence to focus on your business instead of managing vendors.
What Our Clients Are Saying
The OpenWorks team has several strengths that exemplify the customer service acumen: being good listeners, identifying and anticipating my needs, and making me feel important and appreciated. They take the time to identify my needs by asking questions and concentrating on what I’m really saying…
I really like how they stay in touch with their customers. Their communication is terrific. OpenWorks’ employees are all so helpful, and again, the communication is wonderful. The staff always checks in with me, letting me know when they go to lunch or leave the building. The day porters are great and help out more than our previous provider did.
“By being able to ensure that the place is cleaned properly, I can then make sure it functions correctly as a facility manager. So then 10 A.M. comes, the doors open like Disneyland, we go live, and everybody’s happy. Everybody’s hitting golf balls and eating chicken tenders, and life’s pretty great.” – Mark Ivey, Schaumburg Topgolf Facilities Management
“OpenWorks has truly impressed me with their ability to go above and beyond to rectify a challenging situation. After a provider change caused some issues at our clinic, they worked diligently to bring back our original cleaner, and we couldn’t be happier. Our service provider consistently goes above and beyond her duties, paying attention to details that other providers often overlook. Whether it’s wiping down our microwave, cleaning out the fridge, or even arranging our snacks, her extra efforts make a significant impact on the overall cleanliness and appearance of our clinic.
Thanks to our cleaner’s exceptional work and OpenWorks’ responsiveness, our clinic feels cared for and spotless. Communication has vastly improved, and I feel confident we’re in excellent hands!”
“OpenWorks allows us to do business where we need to and keep our focus where we need to keep our focus.”
Awards & Accolades
We’re committed to raising the standard of facilities management and proud to be recognized by and partnered with some of America’s most trusted industry associations.
National Reach,
Local Impact
With service providers supporting clients in all 50 states, we deliver consistent, reliable care wherever your facilities are.
That’s why we maintain an industry-leading customer retention rate with clients choosing to stay with OpenWorks year after year.
