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People Who Care, Service You Trust

Our teams across the nation stay committed to delivering top-quality service. With proven processes and visibility-driven tools supporting their work, they provide a service experience built on trust, accountability, efficiency, and stronger outcomes for every site you manage.

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Leadership Team

Eric Roudi

Eric Roudi

CEO / Founder

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Matt Crego

Matt Crego

Chief Technology Officer

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Noah Rogers

Noah Rogers

Chief Revenue Officer

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Scott Luther

Scott Luther

Chief Finance Officer

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Mary Beth Reisinger

Mary Beth Reisinger

Chief People Officer

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Misty Connaughton

Misty Connaughton

Vice President of Provider Growth

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Mary Mullen

Mary Mullen

Vice President of Operations

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Kari Joyce

Kari Joyce

Corporate Counsel

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Our Directors

Emily Nelson

Emily Nelson

Director of Performance - East

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Hannah Turner

Hannah Turner

Director of Performance - Central

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Michael Reef

Michael Reef

Director of Performance - West

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Merrick MyCue

Merrick MyCue

Director of Sales

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Carrie Woodward

Carrie Woodward

Director of Sales

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Holly McDonald

Holly McDonald

Director of Sales Development

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Briggite Duran

Briggite Duran

Senior Director of Subcontractor Growth

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Jennifer Jones

Jennifer Jones

Director of Franchise Growth

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Miesha Butler

Miesha Butler

Senior Director of Franchise Sales

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How Our Teams Support You

National Field Operations

Our National Field Operations team ensures consistency across every location. They provide oversight, quality assurance, and regional support that help service providers deliver reliable results every day.

Franchise Owners & Service Providers

Our franchise owners and service providers bring OpenWorks standards to life. As experienced business owners, they take pride in serving their communities and delivering clean, safe spaces you can count on.

Customer Experience Team

The Customer Experience team is always available to respond quickly, follow through, and support customers and providers with clear communication that helps maintain our 98 percent retention rate.

Franchise Advisory Board (FAB)

The FAB represents service providers nationwide, partnering with the Leadership Team, Provider Growth Team, and National Field Operations to share insights and drive improvements that strengthen both service delivery and the franchise experience.

Enterprise Accounts Team

Our Enterprise Accounts team supports multi-site and national customers with coordinated oversight, tailored service plans, and consistent communication. They ensure every location receives the reliable, high-quality experience your organization expects.

Provider Growth Team

Our Provider Growth team recruits, develops, and supports the service providers who deliver on the OpenWorks promise. They help strengthen performance, expand capabilities, and ensure every provider has what they need to serve customers successfully.

Always
People-First

We believe excellent service starts with excellent people. OpenWorks invests in training, development, and recognition to help team members and service providers grow and thrive.

By supporting one another, we build stronger teams and deliver better outcomes to our customers.

Confident businessman discussing project results and sharing ideas with young motivated multi ethnic team while standing together in the modern office

Join Our
Corporate Team

Interested in joining OpenWorks Corporate? We’re here to help you get started.

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