Meet Our Team
Get to know the leaders, operators, and service
providers who ensure consistent quality,
transparency, and a level of care that helps every
facility run at its best.
People Who Care, Service You Trust
Our teams across the nation stay committed to delivering top-quality service. With proven processes and visibility-driven tools supporting their work, they provide a service experience built on trust, accountability, efficiency, and stronger outcomes for every site you manage.
Leadership Team
Our Directors
How Our Teams Support You
National Field Operations
Our National Field Operations team ensures consistency across every location. They provide oversight, quality assurance, and regional support that help service providers deliver reliable results every day.
Franchise Owners & Service Providers
Our franchise owners and service providers bring OpenWorks standards to life. As experienced business owners, they take pride in serving their communities and delivering clean, safe spaces you can count on.
Customer Experience Team
The Customer Experience team is always available to respond quickly, follow through, and support customers and providers with clear communication that helps maintain our 98 percent retention rate.
Franchise Advisory Board (FAB)
The FAB represents service providers nationwide, partnering with the Leadership Team, Provider Growth Team, and National Field Operations to share insights and drive improvements that strengthen both service delivery and the franchise experience.
Enterprise Accounts Team
Our Enterprise Accounts team supports multi-site and national customers with coordinated oversight, tailored service plans, and consistent communication. They ensure every location receives the reliable, high-quality experience your organization expects.
Provider Growth Team
Our Provider Growth team recruits, develops, and supports the service providers who deliver on the OpenWorks promise. They help strengthen performance, expand capabilities, and ensure every provider has what they need to serve customers successfully.
Always
People-First
We believe excellent service starts with excellent people. OpenWorks invests in training, development, and recognition to help team members and service providers grow and thrive.
By supporting one another, we build stronger teams and deliver better outcomes to our customers.