Industries Served
Every environment presents its own set of challenges,
regulations, and standards. From healthcare clinics to
large-scale industrial complexes, we deliver
custom, data-driven facilities services
designed to exceed your expectations.
What To Expect From Our Data-Driven Commercial Cleaning & Facilities Management Programs
Facilities management works best when it supports daily operations without adding complexity.
OpenWorks adapts facility cleaning services and facilities management programs to the way each environment functions, aligning service schedules, staffing, and standards with how spaces are actually used. The result is fewer disruptions, stronger consistency, and facilities that support performance instead of creating extra work.
Data-based verifiable performance data ensures our portfolio-wide programs help organizations achieve:
Consistent standards across every location
reinforced by defined scopes of work, Service Validation, and structured oversight
Measurable accountability
supported by documented performance tracking with visibility from anywhere you are through our digital platform
Reduced operational risk
with SLA-backed responsiveness and clear escalation paths
Stronger compliance and audit readiness
driven by standardized processes and verified performance data
Improved patient, faculty, tenant, and employee experiences
reinforced by service feedback through our data-backed Service Validation
More predictable operations portfolio-wide
with fewer surprises and less time spent managing vendors
By documenting cleaning and facilities management and connecting performance to real operational needs, OpenWorks helps organizations protect standards, improve efficiency, and maintain environments that perform reliably every day.
Total Quality Assurance
for Commercial
Janitorial Services
Consistency across multiple locations requires more than a checklist. OpenWorks delivers commercial janitorial services with CIMS-certified, standardized processes, active oversight, and data-backed quality assurance designed to keep performance aligned across regions and facilities.
Our Total Quality Assurance approach, backed by technology-driven Service Validation, provides clear confirmation of service excellence. Through photo-based proof of service, OpenWorks creates portfolio-wide visibility into day-to-day performance from anywhere.
The result is stronger accountability, clearer visibility of your portfolio, and confidence that janitorial services are being delivered consistently, site after site, by a nationwide partner built for multi-location operations.
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What Our Clients Are Saying
“OpenWorks allows us to do business where we need to and keep our focus where we need to keep our focus.”
“OpenWorks has truly impressed me with their ability to go above and beyond to rectify a challenging situation. After a provider change caused some issues at our clinic, they worked diligently to bring back our original cleaner, and we couldn’t be happier. Our service provider consistently goes above and beyond her duties, paying attention to details that other providers often overlook. Whether it’s wiping down our microwave, cleaning out the fridge, or even arranging our snacks, her extra efforts make a significant impact on the overall cleanliness and appearance of our clinic.
Thanks to our cleaner’s exceptional work and OpenWorks’ responsiveness, our clinic feels cared for and spotless. Communication has vastly improved, and I feel confident we’re in excellent hands!”
“By being able to ensure that the place is cleaned properly, I can then make sure it functions correctly as a facility manager. So then 10 A.M. comes, the doors open like Disneyland, we go live, and everybody’s happy. Everybody’s hitting golf balls and eating chicken tenders, and life’s pretty great.” – Mark Ivey, Schaumburg Topgolf Facilities Management
I really like how they stay in touch with their customers. Their communication is terrific. OpenWorks’ employees are all so helpful, and again, the communication is wonderful. The staff always checks in with me, letting me know when they go to lunch or leave the building. The day porters are great and help out more than our previous provider did.
The OpenWorks team has several strengths that exemplify the customer service acumen: being good listeners, identifying and anticipating my needs, and making me feel important and appreciated. They take the time to identify my needs by asking questions and concentrating on what I’m really saying…
I really like how they stay in touch with their customers. Their communication is terrific. OpenWorks’ employees are all so helpful, and again, the communication is wonderful. The staff always checks in with me, letting me know when they go to lunch or leave the building. The day porters are great and help out more than our previous provider did.
The OpenWorks team has several strengths that exemplify the customer service acumen: being good listeners, identifying and anticipating my needs, and making me feel important and appreciated. They take the time to identify my needs by asking questions and concentrating on what I’m really saying…
Comprehensive Facilities Management Solutions
OpenWorks supports multi-site organizations with a comprehensive range of facility cleaning services and facilities management solutions, tailored to fit your specific environment and operational needs.
Service options include:
Whether you’re consolidating vendors or expanding into new markets, we maintain verifiable, high performance standards and flexible service packages across your portfolio.
Explore Our ServicesCIMS-Certified
Cleaning You
Can Count On
CIMS-Certified Cleaning You Can Count On
CIMS stands for the Cleaning Industry Management Standard, the leading certification for quality management systems in the commercial cleaning industry. OpenWorks is certified CIMS-GB, which means our services are built on independently verified standards, not individual habits or assumptions.
CIMS certification requires documented processes for planning, delivering, measuring, and improving services. It evaluates everything from training and safety to quality assurance, inspections, and continuous improvement.
For clients, this means cleaning isn’t left to chance. It’s delivered through clearly defined scopes of work, consistent training, routine audits, and measurable performance across every location.
In practice, OpenWorks’ CIMS-certified approach helps ensure:
