Thunderbird Internal Medicine Success Story
OpenWorks quickly acknowledged that a change was needed and Thunderbird Internal Medicine did not hesitate in making the change to OpenWorks.
“OpenWorks has outstanding customer service! From the first time we met with the OpenWorks Team, it was evident how customer service is at the core of what they do. Customer Service is everything and they have it!”– Rachel Vasko,Facilities Director
Thunderbird Internal Medicine is a leader in personalized care. They have become the Valley’s premier model of internal medicine services.
THE OBJECTIVE:
Receiving Service that Doesn’t Meet Our ExpectationsAt Thunderbird Internal Medicine, we were receiving service that did not meet our expectations. We needed a provider that would be responsive to our requests with excellent communication.
THE SOLUTION:
Finding a Professional, Prompt StaffAfter having issues with their previous provider, Thunderbird Internal Medicine tried attempts at different remedies. When this wasn’t working OpenWorks quickly acknowledged that a change was needed and Thunderbird Internal Medicine did not hesitate in making the change to OpenWorks.
THE RESULTS:
Outstanding Customer ServiceThe primary strength of OpenWorks is their ability to be responsive. They have excellent communication and welcome our feedback. Along with responsiveness, Customer service is one of the crucial elements we look for in all vendors we work with. OpenWorks has excellent customer service! From the first time we met with the OpenWorks Team, it was evident how customer service is at the core of what they do. Customer service is everything and they have it!
