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“I really like how they stay in touch with their customers. Their communication is terrific. OpenWorks’ employees are all so helpful and again the communication is wonderful. The staff always checks in with me, letting me know when they go to lunch or leave the building. The day porters are great and help out more than our previous provider did.”
“The OpenWorks team has several strengths that exemplify the customer service acumen: being good listeners, identifying and anticipating my needs, and making me feel important and appreciated. They take the time to identify my needs by asking questions and concentrating on what I’m really saying..."