Our Mission: Making Your World Work Better

At OpenWorks we're passionate about creating opportunities to make our customers, service providers and employees worlds work better.

Headquartered in Phoenix, Arizona, OpenWorks is one of the fastest-growing companies in the nation, servicing thousands of facilities across the country, and has earned a spot on the Inc. 5000 for three years running.

Our Values

Collaborate to Win Icon

Collaborate to Win

Go above and beyond to achieve a greater common good

Driven to Improve Icon

Driven to Improve

Apply learning from success and setbacks alike

Honor Commitments Icon

Honor Commitments

We are self-accountable and always prioritize commitments that have been made

Passion To Serve Icon

Passion To Serve

The core of our business is service, and that's what we are passionate about first and foremost.

Growth Minded Icon

Growth Minded

We are always seeking to improve ourselves and our business in our journey to making the world better

OpenWorks by the Numbers

Customer Retention
Satisfied Customers
Active States
Service Providers

Trusted by thousands of companies across the USA

BNFS Railway
Spring Education Group
Lockheed Martin
US Foods
Davita Kidney Care
Community involvement

OpenWorks is committed to making a difference in the communities we serve.

We are proud to be involved with these important organizations.

OpenWorks is committed to making a difference in the communities we serve.
American Heart Association
All Saints Episcopal
St. Mary’s Food Bank
Childhelp® USA
Southwest Autism Research & Resource Center
Phoenix Children’s Hospital
Children’s Hospital Los Angeles and PADRES Contra el Cancer
Florence Crittenton Phoenix
Ryther Children’s Day Events

Our Executive Team

Eric Roudi

Eric Roudi

Founder & CEO

A passionate entrepreneur at heart, Eric founded OpenWorks in 1983 as a recession-proof business for himself, franchise owners, partners, and employees. Today, he successfully leads all aspects of the organization. His strategic leadership landed OpenWorks on the Inc 5000 and a finalist for the Ernst & Young Entrepreneur award.  Eric has been an active member of the Young President’s Organization (YPO) since 2001 and CEO since 2011. He holds a BA in Economics and a BS in Mechanical Engineering from Tufts University. In addition, he is a graduate of the OPM program at Harvard Business School. 

Michael Loverine

Michael Loverine


As a seasoned finance leader, Michael is adept at establishing economic strategies and operational budgets, as well as growing successful teams. With extensive experience presenting to and developing solutions with top-tier executives and Boards of Directors, he focuses on key drivers of success at OpenWorks including reporting, data management, analytics, and profit enhancement. 

Victoria Murray

Victoria Murray

Senior VP, Sales & Strategic Relationships

Victoria started at OpenWorks as a Regional Director and was quickly promoted through the leadership ranks. As an experienced sales leader, she builds and develops organizational cultures focused on collaboration and goal achievement. Today, she oversees the company’s growth engine including outside sales, account management and franchise development.

Edward Pim

Edward Pim

Senior VP, Operations & Experience

A mission-driven executive, Ed focuses on total operational excellence. He ensures that systems, processes, and personnel align to support OpenWorks franchise owner, supplier, and customer success. In addition, Ed’s leadership helps OpenWorks innovate and leverage technology to improve operations and provide customers with data tools that improve efficiency within their facilities. 

Andrew Johnson

Andrew Johnson

Senior VP, Marketing

Andrew's marketing background spans telematics, SaaS, ERP software, and service industries. Today, Andrew oversees the OpenWorks brand and generates customer and franchise demand within the facilities management space. With a customer-first approach, he aligns high-performing teams, processes, and programs with a bold strategic vision to achieve growth goals.

Heather Wood

Heather Wood

VP, Human Resources

Heather is a progressive and people-focused human resources leader, with a strong record of success in organizational development, talent management, and employee relations. Heather partners with OpenWorks leaders and employees to strategically implement sophisticated human resources-related programs and initiatives for consensus and workplace culture.

Mitchell Lawrie

Mitchell Lawrie

VP, Supply Chain Management

Transformational and accomplished, Mitchell was awarded the Medal for Exceptional Public Service by the Secretary of Defense in 2020. He led four organizations from within the Pentagon to optimize enterprise-wide business operations. Mitchell now applies his talent and experience at OpenWorks overseeing the entire supply chain which includes sourcing and service fulfillment.

Craig Hammontree

Craig Hammontree

VP, Operations

A highly motivated leader, Craig is responsible for leading the field operations teams and the franchise service provider network supporting over 7,000 buildings nationwide. With over 30 years of experience, he has a proven track record in sales, service, and support. This customer-first mindset helps him ensure that OpenWorks exceeds customer expectations in service and delivery.

Kari Joyce

Kari Joyce

Corporate Counsel

A competitive athlete and marathoner, Kari serves as corporate counsel at OpenWorks. Prior to OpenWorks, Kari was corporate counsel at Kahala Brands and Partner at Joyce & Dublin PLLC. She also worked as Assistant Attorney General for the Arizona Attorney General’s Office. Kari graduated from Arizona Summit Law School and holds a Master of Social Work from Arizona State University.

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