Multifamily Residential Properties: 6 Trends in Commercial Janitorial Services

If you manage residential properties, you know the importance of a clean environment when it comes to showing them to prospective tenants. When things are not clean, it makes it more difficult to present the right image and maximize your property’s potential.

Why Hire a Commercial Janitorial Company for Your Residential Properties?

If your property sits vacant, it costs you money. So, when a tenant leaves, you want the vacated unit cleaned quickly so the next tenant can move in. Commercial janitorial companies are trained on the best practices for cleaning. And since cleaning is their specialty, they can do a faster and more professional job.

A Professional and Thorough Cleaning

Having one of your employees do the cleaning or hiring a friend or relative may sound like a good idea. However, it is unlikely that you will be happy with the results, and would get a quality cleaning job that a commercial janitorial company provides. A commercial janitorial company has the experience, equipment, and training to do a thorough cleaning and offers a higher standard of quality.

Peace of Mind

Since the emergence of COVID-19, we have all become more aware of germs, viruses, and bacteria. When potential renters know you hire a commercial janitorial company to clean your residential properties, it provides peace-of-mind for residents that you have gone the extra mile to ensure their safety. It can also be an advantage when potential tenants are trying to decide which property to rent.

More Cost-Effective

Using a commercial janitorial company will save you money in the long run. Your property will stay in good shape longer because the best service providers are trained in best practices to provide low-impact cleaning and environmentally-friendly products.

How to Hire a Commercial Janitorial Company for Your Residential Properties

When evaluating commercial janitorial companies for your residential properties, here are some of the key things you should look for.


Experience matters. You want to work with commercial janitorial companies that have been in business for years and are experienced at providing the highest level of customer satisfaction. How long a company has been in business can tell you a lot.


The best commercial janitorial companies provide extensive training that covers topics such as cleaning and disinfection best practices and OSHA rules and regulations. Operators are also be trained in Center for Disease Control (CDC) best practices, how to use EPA-approved antimicrobial disinfectants to control the spread of infection and have certifications in areas that may be important to you. For instance, depending on your industry and the nature of your business, cleaning, you may need to work with a company that is certified in dealing with bloodborne pathogens.


Any reputable commercial cleaning company will be able to provide you with a list of references. Be sure to ask for one and call the companies yourself. If possible, arrange to visit one or more of the cleaning companies and ask to see their work.

Bonded and Insured

Be sure the cleaning company has insurance coverage that is required per your state regulations. This is important because you need to be sure you are covered in case anything happens while they are on your property. This should include:

  • General liability insurance
  • Workers’ compensation insurance
  • Auto insurance
  • Janitorial bond/surety bond

Be sure to request proof of insurance and also ask to see a copy of their business license to verify they are registered to do business in your area.

Customer Service

If something does go wrong, or you are not happy with the result, be sure you know who to get in touch with and how the situation will be handled. It is better to discuss this upfront rather than deal with it after the fact.

Renewal Rates

One thing that can tell you a lot about a company is renewal rates and customer retention. Ask potential commercial janitorial companies how many of their customers renew their contracts. The industry average for commercial janitorial companies is less than 50%.

Other Services

Some commercial janitorial companies also provide additional services such as landscaping, pest control, electrical, and HVAC service. Be sure to ask about this because it is easier and less time-consuming to deal with a single rather than multiple vendors.

Hiring a Commercial Janitorial Company for Your Residential Properties

When hiring a commercial janitorial company for your residential properties, consider the professionals at OpenWorks. OpenWorks’ elite network of service providers work hard to create clean, safe and healthy environments for thousands of businesses nationwide and has a 98% client retention rate.

OpenWorks network of service providers are certified, trained, and insured to handle your residential property needs, including cleaning, sanitizing, and disinfecting. With an attention to detail that is unsurpassed, you will see the quality difference.Contact OpenWorks today to request an estimate.

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