Need Cleaners? Here Are 7 Questions to Ask a Commercial Cleaning Company Hiring Them
It's no secret that your business relies on appearances for success. Customers and visitors to your facilities should be impressed with their experience. In other words, you need to invest in keeping your company's facilities clean and well-maintained.
After all, there's a reason for such a large professional cleaning industry. Throughout the United States, janitorial services generated a revenue of $61 billion in the year 2018 alone.
The good news is that there are high-quality cleaning services available to you. Before you hire those services, though, make sure you know what you're getting into. Recognize and manage your expectations ahead of time.
The good news is that you've come to the right place by reading this article. Listed below are seven essential questions to ask a commercial cleaning company before your business hires them.
1. What Cleaning Services Do They Offer?
Of course, the first thing you'll need to consider is what cleaning services your company actually needs. Don't be afraid to ask for details about the services a potential commercial cleaning company offers.
This is essential, in particular, for the more visible parts of your facility like floors, windows, and restrooms. After all, it's no secret how crucial it is to prioritize proper floor care. Taking care of all of these fine details is part of maintaining your facility's professional impression.
2. How Much Do Their Cleaning Services Cost?
Once you know what cleaning services you need and what a potential cleaning provider offers, the next question is obvious. How much do their cleaning services cost? As a responsible business owner, it's understandable if your top priority is the bottom line; however, keep in mind that value isn't synonymous with cheapest.
For many commercial contracts, a professional cleaning service is going to want to check out the area before giving you an estimate. You might need to be flexible with what services you can actually afford if you are working with a tight budget. Either way, though, investing in sophisticated cleaning and care will be worth the long-term benefits.
3. How Available Is Their Scheduling?
One of the first questions to ask is about your potential cleaning service's system of scheduling. For instance, many corporate cleaning services take place at night-time when offices are closed for the day.
Is that something your company is going to need? What kind of security policy can you expect from that company if you give them keys to access your office in the evening?
These questions will help you manage your expectations, too. Sometimes, a cleaning company might have to hire additional staff in order to fulfill your company's needs. It's up to both parties to arrange a deal/system that's best for everyone.
4. What Have Their Previous Clients Said About Them?
These days, it's pretty easy to find online reviews for any reputable business. Plus, finding a business's website can help you determine if they're relevant and upscale enough for your business.
In addition, though, take the time to ask a potential cleaning service about their history in the business. How many successful contracts have they had with previous commercial clients? Are there any testimonials you can review to recommend this particular company?
Never invest in any professional service that you're not comfortable working with. Not only should they have a solid reputation in the industry, But they should also remain friendly and engaging during your interactions to establish the trust you both deserve.
5. Does the Potential Cleaning Company Have Proper Insurance?
It's an unfortunate truth that accidents can even happen when cleaning. In some cases where a facility holds a lot of heavy, moving machinery, it can even be dangerous. That's why any commercial cleaning company worth their salt is going to have the best insurance available.
Be willing to ask to see some verification of the company's insurance policy before you sign any contract. The best option is to go with full coverage insurance, just in case.
Liability due to injuries or accidents in your company's facilities is serious, after all. You don't want to get caught in legal trouble because you weren't diligent enough to read the fine print!
6. Do They Have Their Own Equipment and Supplies?
A professional cleaning company is worth your investment when you don't need to provide them with anything but a contract. No matter what cleaning services your facility requires, a proper cleaning service should meet those demands. Even for unique or difficult cleaning needs, your cleaning service needs to be adaptable.
In other words, if you're about to hire a cleaning service and they ask where your mops are, keep searching! Reliable, trustworthy professional cleaners know how to get the job done with their own supplies, equipment, and labor.
7. Does the Cleaning Company Have Any Form of Quality Control?
No matter what commercial cleaning company you hire, you deserve to trust in their quality on an ongoing basis. Before you hire them, then, ask about the company's method of quality control. That way, you know even the difficult parts of cleaning, like restrooms, will be taken care of in the long run.
In fact, statistics have shown to back that up. It's been discovered that throughout North America, restrooms are the most problematic area to keep clean and maintained. Make sure your cleaning services keep covering all the areas they originally agreed to.
Find the Best Commercial Cleaning Company for Your Business
At this point in the article, you should have a good idea of what questions to ask a potential commercial cleaning company. You deserve to have the peace of mind that comes from knowing your business is properly cared for. By now, you should feel comfortable investing in professional cleaning services.
After all, you want to make sure that investment is worthwhile. A clean, well-maintained facility is simply better for business. Don't underestimate the value of a healthy, welcoming, sophisticated environment.
In fact, that's where we can help you. We love being able to provide companies with the optimal facilities care and maintenance. That's why we encourage you to check out our general facility cleaning services on our website today.
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